Maintenance Plans

Save Time & Relieve Headaches 

with WordPress Maintenance!

 If your site goes down due to an update to WordPress, Plugin, or a Theme, we’ll fix it for no additional charge if you are enrolled in a maintenance plan.

Get a detailed Maintenance Report every month straight to your email.

 

 

Our WordPress Maintenance Plans Explained

Think of your Maintenance Plan as an insurance policy. If anything goes wrong, we fix it. No charge and no questions asked!

 

 

About the Shield Plan

Our Shield Plan offers minimal coverage needed to ensure basic requirements that can prevent a hack or vulnerability in your site. We will update your WordPress core, all of your plugins, and your theme if we have the ability to do so from the dashboard without uploading. We also create a backup of your website database off-site (not on our server) for added-peace of mind.

However, we won’t do any extras that help your site perform better, or mitigate spam. This means we will not optimize your database, images, or monitor and protect your comments from bots. If you do get hacked, we will have to charge a $200 fee for removing the infection.

About the Bunker Plan (Most Popular)

The Bunker Plan is just the right amount of coverage for an average website. We offer protection and optimization for your website. We’ll passively and actively optimize the images on your site and monitor your comments for spam while also working to filter out spam passively. If you do get hacked, it’s just $150.

About the Fortress Plan

The Fortress Plan is our highest coverage plan available. In addition to the features in Bunker and Shield plan, we also provide proactive security features like malware scanning, complimentary anti-viral treatment in case a hack does happen and a one-time GDPR audit to ensure you’re in line with the latest global privacy laws. 

NEW!Introducing Expert Hours

With select plans, you get admin time for your website needs each month (hours do not rollover). This ensures we can help you time-to-time with more advanced challenges that might require one of our experts to step into your WordPress dashboard to configure or fix something, or to write you some code to accomplish a task more efficiently.

These hours are not impacted when we maintain your site, and are only used when you request something outside of our maintenance scope for your plan.

NEW!Introducing 24/7 Uptime Monitoring

With select plans, you can know your site is being monitored at all times by our technicians. This allows us to keep a finger on the pulse of your website. If it doesn’t load, we are immediately alerted so we can investigate any issues that may have arisen.

NEW!Introducing GDPR Compliance Audit

With select plans, you get a GDPR compliance audit to ensure you follow current international privacy laws with your website. This can reduce the risk of fine (4% of annual global revenue) by the EU.

NEW!Introducing ADA Compliance Audit

With select plans, you get a ADA compliance audit to ensure you follow current accessibility guidelines for visually (or otherwise) impaired, with your website. This can help reduce the risk of lawsuits from disabled persons trying to navigate your website.

Maintenance Features Breakdown

 

 

Core Updates

(Recommended) – We perform updates to the WordPress Core and active WordPress Themes as they become available for your site’s stability and security.

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Anti-Spam

We remove/empty spam comments and do what we can to prevent more from showing up later. 

Plugin Updates

(Recommended) We update your active plugins and ensure no plugin conflicts occur which is very common when your site has a lot of plugins.

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Optimize

We optimize site for performance and page load. Does not include SEO.

Anti-Viral Security & Monitoring

We monitor your site 24/7 and optimize your website for security against hackers or bots and other malicious intruders. If for some reason your site becomes infected, we’ll remove the virus at no additional charge.

Site Database Backups

We backup your site database to our secured remote cloud server. Up to 4 backups are retained at any given time.

Full Website Backups

We’ll backup your entire website on our secured remote cloud server. Up to 4 backups are retained at any given time.

Backup Restoration

Something wrong? Pickup right where you left off before the issue occurred by restoring a backup of your site.

FAQ

Here are some common questions about our Hosting.

How fast are your servers?

REALLY fast. We monitor performance metrics of the server daily to ensure every site is loading at peak performance. If there is ever a performance issue it is usually due to too many plugins or processes running. We will help you find what’s causing the issue so you can resolve it.

Do I ever have to upgrade to get a faster site or more resources?

Nope! You only upgrade to get more space or more domains to be hosted in your plan. All plans run the same speed.

How will I be billed for my hosting?

We will charge your card automatically every month. No manual payments required.

Do you offer/register domains?

Yes! You can register your domain when you buy hosting (or separately). We offer .com for only $12/yr. Other domain pricing may vary. You can see our domain pricing when you search for one. We try very hard to keep our domain prices low. If you aren’t seeing the domain type you want, contact us!

Are you just a reseller for someone else's hosting?

Nope! WE are your host. We provision a virtual dedicated server on the cloud in a datacenter out of New Jersey. The datacenter is providing the hardware but we provide everything else! That includes software, firewalls, security, etc. We created our hosting company originally as a reseller. But it just wasn’t right for us or our clients. That’s why we did our own thing. To ensure top quality and control. So, nope! We are not a hosting reseller.

Does HostHuski have an affiliate program that makes money off of people recommending them to me?

Nope! HostHuski allows people to become a Partner and resell hosting at wholesale rates. This way, you host with us by trusting another company you already know, and not some random blog post from a Google Search.

Does HostHuski advertise low prices and increase cost later?

Actually we do the opposite. The second and third and fourth (and so on) month is 50c cheaper than the first month. We even guarantee our prices won’t go up for specifically marked products. Ever. Period. Guaranteed.

What is the 50 cent fee for?

Our credit card processor has a minimum charge that is not met when you buy a new account pro-rata a certain amount of days before the next billing cycle.

This fee is charged ONCE per account and will not be repeated on renewal. It is just to ensure there are no hiccups in processing your order. If we charged more for hosting this wouldn’t be an issue. But we figured instead of charging you more per month, you could pay a small amount on your first order to ensure it goes through painlessly the first time you submit it.

Does HostHuski secure their servers so I won’t get hacked?

Yes! HostHuski works really hard to keep everything safe but being careless with WordPress updates or using easy passwords isn’t something we can force you not to do. However we try to *educate* you on how to keep things safe.

What does HostHuski technical support cover?

We are happy to assist you with technical issues related to DNS settings, server up-time issues, website transfers and more. We will not be able to assist you with questions about WordPress or other more advanced topics unless you are a SmallDot Client.

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