How do I cancel one of my hosting products?

Once you cancel a product you cannot get it back. Make sure you make a BACKUP of your website! Cancellations are PERMANENT!


  1. While logged in, locate the product you want to cancel and click the RIGHT arrow button on that product.
  2. Locate the Management Actions tab on that product’s detail page.
  3. Select Request Cancellation
  4. Enter any notes for our staff about your cancellation on the next screen.
  5. Decide if you would like the product cancelled at the end of your billing period (RECOMMENDED), or immediately.
  6. Click the Request Cancellation button below.
  7. That’s it!