It’s easy to transfer a hosting plan to one of your clients.
- Stays up and live with no downtime since the website is already on our server
- Site stays on the server and does not need moving since we are simply re-assigning the billable contact for the plan
- Can easily be done within one business day by our team.
Before you transfer an account, see this checklist:
- Your account has no overdue invoices
- The plan you want transferred is active in your account
- The plan will be transferred before its renewal charges hit your account
- The plan has not been marked for cancellation or suspended
Step 1: Send your client the transfer link, below
Instruct your client (or click it, yourself) to use the following link to sign up for HostHuski.
- The client will pay a $1 fee to verify their payment method is active for billing purposes. (This can be credited back to their HostHuski account balance if they ask us)
- They will enter their own information as the new customer
- You should only use the transfer link and fill customer information if you are the new account holder.
- They will enter the primary domain of the plan they want to transfer
Step 2: Submit a Ticket
Submit a support ticket and let us know which hosting plan is being transferred.
- Submit your ticket to the Billing department (for best results)
- Include the primary domain on the account
- Include the email or full name of the customer requesting transfer
Step 3: Wait for Transfer to Complete
Wait for us to verify the transfer is complete.
- We’ll respond to your ticket with an update on the status of the transfer.
- Transfers are non-reversible and you authorize a transfer at your own risk.
- Your discount is not transferrable. The receiving account will pay the retail price for the hosting plan or other products and services they receive from the transfer.
- We’ll send them all necessary login and access information for the products you transfer.
A transfer will fail and you may be charged on the renewal date if…
- You do not authorize the transfer, but the customer signed up
- You do authorize the transfer but the customer did not sign up in time
- Invoices exist that are overdue and contain one or more of the transferred products and services